For customer service issues or complaints please call our customer service number at 775-624-4320. If the problem cannot be resolved by speaking with Phoenix Loans LLC and the nature of the complaint is something other than a high interest rate or lack of funds to pay the loan then you may contact the Department of Financial Institutions for regulatory relief, if warranted.

For Utah residents - Please contact the Utah State Department of Financial Institutions at 801-538-8830

For Idaho residents - Please contact the Idaho Department of Finance at 208-332-8000.

Residents of other states may contact the regulatory agencies of the states in which they reside.

Service of process may by made upon the resident agent of Phoenix Loans LLC--

Utah Commercial Registered Agent LLC
881 Baxter Drive STE 100
South Jordan, UT 84095
T: 801-208-8385
E: AGENT@UTAHREGISTEREDAGENT.COM