FAQ's

You will need to complete our loan application by clicking on the "Apply" button on our website. We will process your request in a short time and may contact you to verify information, depending on the state you live in. Once approved the funds will be transferred into your account on the next business day.

No, we only accept applications on-line and work electronically.

The amount you can borrow will vary based on your individual circumstances, state laws, and amount limits we set. Currently the maximum you can borrow from Phoenix Loans LLC is $500, unless state law limits the amount to less.

You must have the following in order to apply for a loan with Phoenix Loans LLC:

• 1. Income from employment and be able to prove you have been consistently employed with same company for at least three (3) months
• 2. Bank account with your paycheck direct deposited that has been open for at least three (3) months.
• 3. Bankruptcy Filing Case Number

You will receive the funds via an electronic deposit from us. When you pay back, it is the same easy process. This is the method of acceptance and payment we will require you to agree prior to approving and issuing a loan to you. For payment, an electronic withdrawal will be made from your account on the loan's due date via an ACH transaction. In limited circumstances, we may accept payment by debit card by calling our customer service line by the business day before the loan is due. Certain conditions and restrictions may apply. Please contact us at 775-624-4320 for more details.

Yes, you can pay off your loan early without any prepayment penalties.

The Annual Percentage Rate (APR) is disclosed on the front page of your Loan Agreement and will depend on the amount and length of the loan plus origination fees associated with the loan. Please see our Fee Schedule online for more details.

Yes, if you notify us by the close of business on the day after receiving the funds, and you return the funds back to us we will cancel your loan.

This is a very important question. Contact us immediately. There may be fees you may be charged if you don't make your payment on time, as well as putting your account in a delinquent status. We will typically begin collection efforts immediately.

The due date will normally fall on your next pay date, or 14 days after receiving the loan. We only typically offer 14 day loans depending on your state of residence. Please visit our Locations page for more information.

The term of your loan is typically paid back over a 14-day period with one payment, depending on your state of residence. Please visit our Location page for more information.

If you make your payments on time, you can re-apply for another loan. Login to your account and request a new short-term consumer loan. This may also depend on the laws of the state you live in. Please remember that these loans should be used for short-term financial needs only and not as a long-term financial solution.